Contact Prime Sportsbook

Live Chat

Users can talk to our customer support team via Live Chat located on the state-specific login page. The chat function will appear on the right-hand side of both desktop browser and mobile apps.

By clicking “Live Chat” you will be greeted by an AI Assistant, that can either provide helpful resources to whatever issue you are dealing with or put you in direct contact with a live agent.

Phone & Email Support

Phone support is available at: +1(844)-550-0247

Email support is available at: [email protected]

Our Member Services team is working non-stop to accommodate our players. Give us a call any time!

Please note: We are available to offer you telephone support around the clock, however Prime Sportsbook does not accept bets over the phone regardless of your location.

You are also welcome to send inquiries to [email protected]. Our agents will respond quickly to resolve any and all issues.